Increasing Emotional Intelligence

Community Room

Your Customers Want You to Have More Emotional Intelligence

Most purchase decisions are emotional. Even when it appears to be all about the money or product, clients will only give pertinent information to a seller if they like them.

In this presentation, Scott Friedman will discuss specific language and processes to help your clients be more comfortable with you and to help you become increasingly more emotionally intelligent and effective over time.

For more information or to register, please visit:


  • RFBC

Date and Time: 

Tuesday, December 12, 2017 - 6:00pm to 7:30pm